Everything you need to know before and during your stay.
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All our bookings are made and managed by Landal. Please call the Landal Contact Centre on 0345 498 6200 and speak to a member of their team.
Our Guest Services team on the park are not able to make or amend bookings.
Yes – prices are the same whether you book online or through the Landal Contact Centre.
Changes are handled by Landal rather than by us on the park. Please call the Landal Contact Centre on 0345 498 6200 and they will talk you through what is possible.
Lodge requests are handled by Landal. Please call the Landal Contact Centre on 0345 498 6200 and they will let you know what is possible for your dates.
| Monday | 8am – 5pm |
| Tuesday | 9am – 4pm |
| Wednesday | 9am – 4pm |
| Thursday | 9am – 4pm |
| Friday | 8am – 5pm |
| Saturday | Closed |
| Sunday | Closed |
At weekends, and outside these hours, our out-of-hours team is on hand – press the ‘Assist’ button on your lodge telephone.
No. Our Guest Services team on the park cannot make bookings, amend them, or take payments.
All bookings are made and managed by Landal. Please call the Landal Contact Centre on 0345 498 6200.
The park has an out-of-hours team, so there is always someone to help during your stay. A member of the team will be glad to assist you over the phone or, where necessary, come to your lodge in person.
Press the ‘Assist’ button on your lodge telephone for a direct line to the out-of-hours team.
If you would rather call from your mobile, please enable Wi-Fi calling and dial 01780 432250.
Whenever Guest Services is closed, including at weekends, up until 11.30pm each evening.
After 11.30pm the number is reserved strictly for genuine emergencies, so that we can respond quickly where urgent help is needed.
Yes – every lodge is fully self-catering.
You look after your own groceries, toiletries, cleaning products and household essentials for the whole of your stay. We do not restock during your stay, and only a small selection of basics is provided on arrival to get you started.
You will have a fully equipped kitchen and the usual household amenities, so please bring everything else you are likely to need.
Every lodge is stocked with the following:
V.I.P. lodges also have one towelling robe per guest.
None of the above is replenished during your stay. If you would like fresh linen or towels, call Guest Services on 5009 from your lodge telephone, or email [email protected].
Yes – every lodge has a dishwasher, and one dishwasher tablet is provided to get you started.
Yes – every lodge has a washing machine, apart from our one-bedroom lodges.
Yes. V.I.P. lodges also come with:
Yes – we have created some private walks, and there are public footpaths nearby too. You can download the walking map from the Maps section.
Yes. On the park you will find:
We do not run activities ourselves, but several independent providers are based at the park or will come to you. Please book with them directly.
Please note we do not sell attraction tickets.
AdventureNene is 4.5 miles from the park – roughly 9 minutes by car, 21 minutes by bike, or 1 hour 27 minutes on foot. They offer:
Pre-booking is required at adventurenene.com. Enter the code ROCKINGHAM10 at checkout for 10% off craft hire, craft launch and river trips.
Heacham South Beach, roughly 72 miles away – about 1 hour 42 minutes by car.
We are surrounded by ancient woodland, so you can expect to see deer, muntjac, badgers, field mice, bats, birds of prey, spiders, flying insects and plenty of other native wildlife.
Large groups and noisy parties are not permitted. Please keep noise down, with no loud music or noise after 11pm.
Guests causing significant disturbance may be asked to leave.
The full hot tub rules are set out under The Lodges → Hot Tubs. They cover when the tub can be used, who can use it, what to bring, and what to do if something is not working.
No – and that applies across the whole park, not just inside the lodges. Rockingham Forest Park is entirely non-smoking, indoors and out, and that includes e-cigarettes and vapes.
Smoke lingers in soft furnishings and bedding long after a stay ends, and we are set in ancient woodland where fire risk is a genuine concern in dry spells. We know it is an inconvenience for guests who smoke, and we are grateful for your understanding.
No. Fireworks are not permitted anywhere on the park at any time of year, and that includes sparklers and Chinese lanterns.
We sit in ancient woodland, with wildlife all around us and plenty of guests bringing dogs. Sound carries a long way across a quiet park after dark.
No – we are a lodge park only. There are no touring pitches, hardstandings or camping fields, so we are unable to accommodate caravans, motorhomes, campervans or tents, including on lodge driveways.
What we do offer is a choice of Quality, Premier and V.I.P. lodges, many with private hot tubs and several of them dog friendly.
No – fishing is for our guests only.
Yes – you need a valid Environment Agency rod fishing licence. You can buy one online at gov.uk/fishing-licences.
Anyone aged 17 or over needs a full licence. Ages 13 to 16 need a junior licence, which is free, and children under 13 do not need one at all.
Fishing is allowed at Oak Lake and Sessile Lake only.
Any items of value left behind are stored securely for two weeks. After that, if the item is still unclaimed or we have not been given a delivery address, it will either be responsibly disposed of or donated to a local charity.
We are not able to post medication, at-risk items, or parcels outside the UK, and we cannot accept responsibility for items once they are in transit.
Please email Guest Services at [email protected] with a description of the item or items.
To arrange a return if it is found, we will need:
We will check with our housekeeping and maintenance teams to see whether it has been handed in, and keep you updated by email. If you would rather collect it, we can arrange that from Guest Services during opening hours.
We want everyone to enjoy their time at the park feeling relaxed, safe and respected. To help protect the privacy of all our guests, we ask that you follow our photo and video policy during your stay:
Failure to keep to these standards could lead to eviction from the park.
The park is a place for guests to unwind with the people they have chosen to be with, and we appreciate your help in keeping it private and respectful for everyone. If you are unsure whether a photo or video is appropriate to take or share, our team will be happy to advise.
No – drones are not permitted anywhere on the park. As well as protecting our guests’ privacy, we sit on the flight path for RAF Wittering.
Check-in is from 4pm on the day you arrive, when the lead booker receives the contactless check-in email.
Check-out is by 10am, to avoid a charge for an extra day.
No – the turnaround between guests is tight, so we are not able to offer early check-in or late check-out.
You are welcome to arrive on the park from 1pm and wait at The Command Post, but your lodge will not be ready before 4pm.
Check-in is fully contactless, so there is no need to call anywhere first. From 4pm the lead booker receives an email confirming the lodge is ready, and you can head straight there.
That email has everything you need: your lodge number, your key safe code, and a map of the park. The key safe is next to your lodge door.
Only the email address given at the time of booking – the lead booker – receives the contactless email. Please feel free to forward it to the rest of your party so everyone can get in.
We are a green park, so we avoid printing and paperwork wherever we can. It also means a smoother arrival for you, with no queue to join.
Check-out is fully contactless too. Just leave your key in the key safe outside your lodge door.
The park is signposted from the entrance and every lodge is clearly marked. Continue for one mile from the main gate, through the woodland, and you will reach the overflow car park, The Command Post and all of the lodges.
Your lodge number and a map of the park are in your check-in email.
Yes – you are welcome on the park from 1pm. Walk the trails or settle in at The Command Post while you wait for your check-in email at 4pm.
Please park in the overflow car park beside The Command Post, a mile from the entrance gate through the woods, rather than by the lodges – the team will still be preparing them.
Mobile signal on the park is limited, so please join the Wi-Fi to make sure your check-in email reaches you.
Your main gate code is in your contactless check-in email. Your lodge key also has a main gate fob attached, which you can use throughout your stay.
If your code or fob will not work, please call us on 01780 432250 and we will help you in.
Please enter the full address: Rockingham Forest Park, Wansford Road, Wansford, PE8 6FR.
If your sat nav struggles with it, use PE8 6PB instead – that is Bray Solutions, 0.1 miles from our gate.
what3words: ///digits.bathtubs.afflict
Peterborough and Stamford are both roughly a 20-minute drive away.
Robins Field in Wansford village, about 1.9 miles away – roughly a 36-minute walk.
We are well placed for the main routes:
Not a restaurant, but we do have a bistro – The Command Post, a short walk from the lodges. It is independently run, so please email them at [email protected] for details.
The Command Post serves hot and cold food, along with alcoholic and non-alcoholic drinks. They also stock basic groceries and hampers, and deliver pizzas to the lodges.
For opening hours, menus and bookings, please contact them directly at [email protected].
Yes – two local places deliver to the lodges:
The Command Post also delivers pizza to the lodges.
Yes – most of the major supermarkets deliver to the park. Please note you will need to be at your lodge to receive the order.
Give your lodge number and name when you place the order. Most drivers have delivered here before and will come straight to your lodge if the gate is open.
The driver will call your lodge from the gate. While you are on the call, press 1 on your lodge telephone to open the gate for them.
You can also simply give them the gate code, which is in your contactless check-in email.
We have 56 lodges and one cottage.
The lodges come in four sizes, across our Quality, Premier and V.I.P. ranges:
| Quality | Premier | V.I.P. | |
|---|---|---|---|
| One-bedroom | – | 4 | 2 |
| Two-bedroom | 4 | 8 | 11 |
| Three-bedroom | 7 | 11 | 3 |
| Four-bedroom | 2 | 2 | 2 |
| Total | 13 | 25 | 18 |
The cottage stands on its own – three bedrooms, and V.I.P. as standard.
No – every lodge is on a single level. The cottage is the exception, as it is over two floors.
Yes – 6 of our 56 lodges have one bedroom: 4 in the Premier range and 2 in the V.I.P. range. Both ranges include a private hot tub.
Yes – every lodge has a small number of steps up to the entrance. If step-free access matters for your stay, our accessibility guide has more detail.
No – the park is level. The lodges sit together, surrounded by countryside.
We do not offer a decoration service ourselves, but there are some good local options:
Please arrange these directly with the supplier.
Yes. There are 44 hot tubs on the park: one at every Premier and V.I.P. lodge, which is 43 of them, plus one at the cottage.
Quality lodges do not have a hot tub.
No – there is no speaker by the hot tub. We also ask that amplified music is not played outdoors, so the park stays peaceful for everyone.
No. The maintenance team needs the whole of departure day to drain, clean and refill the tub ready for the next guests.
Twice a day – between 8am and 8.30am, and again between 1.30pm and 2pm. The maintenance team checks the pH levels and the condition of the tub, so please be out of the water during these times.
V.I.P. lodges come with complimentary towelling robes, one per guest. If you are staying in a Premier lodge, robes can be hired for £5 each – arrange this with guest services before you arrive.
The lead member of your party is responsible for making sure everyone in the group follows these rules. The hot tub is used at your own risk, and sole responsibility rests with you.
Before you get in
Who can use it
When you can use it
While you are in it
Maintenance
Our technicians visit twice a day, between 8am and 8.30am and again between 1.30pm and 2pm, to check the water quality and make sure everything is working. Please be out of the tub during these checks.
Because it takes time to drain and refill each tub after a departure, we will do our very best to have your tub up to temperature when you arrive, though this cannot be guaranteed.
Please tell us straight away if the hot tub appears faulty. If you have a question or a problem, please call the team on 01780 432250.
Yes – everyone counts towards the maximum number of guests for your lodge, including babies and infants.
Yes. There is plenty on the park for younger guests:
No – the main bedroom does not have space for a travel cot alongside the bed. You are welcome to set one up in the second bedroom or in the living area.
Yes, subject to availability – we have travel cots and high chairs. Please arrange this directly with your booking provider, either when you book or at least a day before you arrive.
Not a built-in BBQ, but every lodge has a Hook and Cook stand that holds a disposable BBQ. You can buy disposable BBQs from The Command Post, our on-site bistro.
Please take extra care in hot, dry or windy weather.
No – we do not hire out BBQs. Every lodge has a Hook and Cook stand for a disposable BBQ, and you can buy one from The Command Post.
No – please do not bring your own BBQ. The Hook and Cook stand at your lodge is designed for disposable BBQs, which are available on site.
Yes – every lodge has at least one designated parking space.
Please do not park on the grass or in passing bays. Vehicles are parked at the owner’s risk.
Yes – there is one Pod Point on the park, with charging for two cars. You will need to bring your own charging cable.
Charger name: Lars-Dean
PPID: PG-86270
No – the sockets in the lodges are not designed for vehicle charging. Please use the Pod Point on the park instead.
All commercial vehicles must park in the overflow car park behind The Command Post.
Yes – one bath towel per guest, and one hand towel per bathroom. These are not replenished during your stay.
Yes – your beds will be made up before you arrive. Linen is not changed during your stay.
Twin beds can be requested for one bedroom in a Quality two-bedroom lodge, and for all bedrooms in The Fotheringhay and The Cottage.
Please email guest services at [email protected] before you arrive. Bed changes requested once you are on site are subject to a housekeeping fee.
Yes, of course. Call Guest Services on 5009 from your lodge telephone, or email [email protected], and we will arrange it for you. There is a charge for this, which we will confirm when you book it in.
Yes, there is. Guest Services will confirm the cost when you arrange the change – call 5009 from your lodge telephone, or email [email protected].
Towelling robes are provided for each guest in our V.I.P. lodges, in one size only.
If you are staying in a Premier lodge, you can hire a robe for £5 each. Arrange this with Guest Services at [email protected] before you arrive, then collect and pay for them at The Command Post when you get here.
Robes are not replenished during your stay.
Yes – every two, three and four-bedroom lodge has a washing machine. Our one-bedroom lodges do not.
Yes. Call Guest Services on 5009 from your lodge telephone, or email [email protected], and we will arrange it for you.
We accept dogs, and only in our dog-friendly lodges. No other pets are permitted anywhere on the park.
If you bring a dog to a lodge that is not dog-friendly, or bring any animal other than a dog, you will be asked to leave and charged for a deep clean.
No – the limit is two dogs per lodge, whatever their size. The cottage is the exception, and takes up to three.
No – dogs should never be left alone in the lodge.
Yes – Maggie’s Mates, a local company in Stamford, will be happy to look after your dog. Contact them directly for prices and availability on 07849 815415, or at maggies-mates.co.uk.
Every lodge has a flat-screen TV in the lounge. In Premier and V.I.P. lodges you can also cast to the bedroom TV.
Yes. Premier and V.I.P. lodges have a flat-screen TV in every bedroom. In a Quality lodge, only the master bedroom has one.
Mobile coverage depends on your network, and signal on the park is limited. Every lodge has its own Wi-Fi, and there are Wi-Fi spots around the park.
Yes – all Premier and V.I.P. lodges have Bluetooth speakers.
The cottage is a V.I.P. property as standard, with three bedrooms and its own private outdoor space:
Inside, there is a woodburner in the living area. As a V.I.P. property, the cottage also includes complimentary towelling robes.
Three. Two double bedrooms upstairs, plus a star-gazing conservatory bedroom on the ground floor.
No – the cottage is over two floors. The two double bedrooms are upstairs, and the conservatory bedroom is on the ground floor.
Yes – the cottage takes up to three small or medium-sized dogs. We are not able to accept larger breeds, or pets other than dogs.
Twice a day: between 8am and 8.30am, and again between 1.30pm and 2pm. Please make sure everyone is out of the hot tub and all dogs are indoors during these checks.
Yes – your first basket of logs and kindling is provided. After that, you can buy more from The Command Post.
The lead member of your party is responsible for making sure everyone in the group follows these rules. The sauna is used at your own risk, and sole responsibility rests with you.
Please tell the team immediately if the sauna appears faulty or is otherwise in an unsuitable condition. If you have any problems during your stay, please call the team on 01780 432250.
Our guest services team is happy to help — call 01780 432250 or drop us a line.
